Assessment 101 - A Practical Guide for Non-Academic Unit Assessment
Presenter:
Nasrin Fatima Ph.D: Associate Provost for Institutional Research,
Effectiveness, and Planning, Binghampton University
Dr. Nasrin Fatima serves as the Associate Provost for Institutional Research,
Effectiveness, and Planning at Binghamton University. In her capacity, Fatima
oversees and coordinates internal and external reporting of official
university statistics and data files, conducts research studies and analyses
of university data in support of key campus initiatives, decision making and
strategic planning, oversees the University's Operational Data Store, and
leads the implementation of an enterprise-wide data warehouse. Fatima also
oversees campus-wide student learning assessment activities as well as
operational outcome assessment and serves as the Accreditation Liaison Officer
for Middle States Commission on Higher Education (MSCHE).
Description:
This workshop will provide an overview of the administrative/operational
unit assessment process, why do these units need to conduct assessment, what
are the characteristics of the effective administrative unit level
assessment. The presenter will also describe the ten steps assessment
framework that was developed and used to implement administrative unit level assessment at
Binghamton. The presenter will also provide tips and techniques to
write outcomes based administrative/operational unit level assessment
plans as well as how to define and link strategic outcomes and operational
outcomes. Attendees will learn how to convert performance measures to
outcomes to create a sustainable administrative/operational assessment
culture that leads to continuous improvement. Additionally, the
presenter will describe how institutional context, culture, and the roles of
the senior administrative senior leaders impact the effectiveness of
the assessment implementation process. Finally, this presentation will focus
on the challenges confronted and lessons learned. The presenter will
provide overview of the challenges encountered during the implementation
process and the strategies used to overcome those challenges. In
addition, the workshop has two exercises embedded in the materials that
attendees will participate. The concluding Q&A section offers and
encourages attendees to engage in active discussion
Learning Outcomes:
At the end of this workshop, participants will be able to:
- Increase their knowledge about outcomes assessment process.
- Distinguish between learning outcomes and operational outcomes.
- Write measurable and meaningful learning/operational outcomes and implement them at non-academic unit level assessment.